The client undertakes to use the contents and/or elements accessed through the services offered by entrelunasdemiel.com for their own use and needs, and under no circumstances to carry out any direct or indirect commercial exploitation of the same.
These General Conditions of Use, as well as the relationship existing between entrelunasdemiel.com and the user with respect to the same shall be governed by Spanish legislation.
GENERAL CONDITIONS OF THE PACKAGE TRAVEL CONTRACT
The provisions of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, shall apply to the provisions of these General Conditions of Use of the entrelunasdemiel.com website
The price of the package has been calculated according to the exchange rates, transport rates, fuel costs and tax rates applicable at the time of consultation and confirmation of the booking. Any variation in the price of the aforementioned elements may lead to a revision of the final price of the trip.
On the occasion of special events, long weekends, local festivities, etc., the price of the trip may be altered in relation to the final price of the reservation.
In addition, the final price for the client will be once he/she has in his/her possession the booking reference number and the card has been charged, the price shown until then being non-binding.
Este precio no incluye: cualquier otro servicio que no figure expresamente indicado como incluido o no conste específicamente detallado en el programa/oferta, en el contrato o en la documentación que se entrega al consumidor al suscribirlo.
En el caso de viajes combinados, y salvo que el desistimiento se produzca por causas de fuerza mayor:
A penalty, consisting of 5% of the total cost of the trip if the cancellation is made more than ten working days and less than fifteen days before the start of the trip; 15% between days 3 and 10, and 100% within the 48 hours prior to the start of the trip. In the event of no-show at the scheduled departure time, no refund of the amount paid shall be made, unless otherwise agreed between the parties.
In the case of the sale of tickets or other services by telephone, the reservation of the ticket and the communication to the agency of the client’s personal details and credit card details implies the acceptance by the client of the charge made to his/her credit card as payment for the service requested, and the client undertakes not to refuse the charge to his/her card after the reservation has been made.
The agency undertakes to provide its clients with the services indicated on the voucher. This responsibility will cease when the defects observed in the provision of the services are attributable to the consumer, the supplier or a third party external to the Agency, or are due to reasons of force majeure or to an event that the Agency, in spite of having used all the necessary diligence, could not foresee or overcome.
In the case of combined trips, the client waives the right to claim any amount from the intermediary agency as a consequence of any problem that the client has suffered in relation to the organisation of the trip, accepting that said claims must be directed directly against the organiser of the trip and not against the intermediary in its sale.
If, for any reason that is not attributable to the consumer nor justified by sufficient causes or force majeure, the Agency:
Is forced to modify any of the characteristics of the service purchased, the consumer will be able to opt either for the refund of the total amount paid, or to accept the modifications introduced and their repercussion on the price.
Cancels the purchased service, the consumer will have the right either to another service of equivalent or higher amount, or to the refund of the total amount paid.
The client will communicate his decision to the Agency within three days of being notified of the cancellation or change, and will not be able to request compensation for non-fulfilment on the part of the Agency when he has accepted the modification mentioned in the previous paragraphs, nor when the cancellation of the trip is due to force majeure.
The contracting parties, waiving their own jurisdiction, expressly submit to the jurisdiction of the courts of Cordoba to resolve their differences.
In accordance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Asamba Tour, S.L., informs the User of the existence of an automated personal data file created by and for Asamba Tour, S.L. and under its responsibility, with the purpose of carrying out the maintenance and management of the relationship with the User, as well as information tasks. These will be collected through the corresponding forms, which will only contain the essential fields to be able to provide the service required by the User. You give your express consent to the inclusion of your data in the aforementioned file. The completion of all personal data provided in the questionnaires on the website is completely voluntary, but necessary for the fluidity and agility of the relationship with Asamba Tour, S.L.
Asamba Tour, S.L. has adopted the legally required levels of security for the protection of Personal Data, and has installed all the technical and organisational means and measures within its power to prevent the loss, misuse, alteration, unauthorised access and theft of the data, the secrecy and confidentiality of which it guarantees.
The user’s acceptance for their data to be processed in the manner indicated is a necessary condition for the provision of these services, so that the use of the same implies such acceptance, which is always revocable, without retroactive effects, in accordance with the provisions of articles 6 and 11 of the Organic Law on the Protection of Personal Data 15/1999 of 13 December. The user will be responsible, in any case, for the veracity of the data provided. Asamba Tour, S.L. may exclude from the services provided the user who has provided false data, without prejudice to any other actions that may be applicable by law.
The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user’s domicile.